08-09-2005, 12:27 AM
New feature added by Overstock (the same one that is on the Store side of the site).
http://auctions.overstock.com/cgi-bin/au...i?PAGE=FAQ&MODE=ANSW&FQCID=10&FAQID=21103
The Chat Requests are a good feature...but I've always been annoyed when web sites add things like the Chat Invitations and an annoying little popup box sprouts asking if I want help, grrr... :
EDITED to add: IT IS A VERY VERY LARGE UNWANTED ANNOYING CHAT BOX THAT POPS UP!!!!!!!!!!!!!!!! ;D
http://auctions.overstock.com/cgi-bin/au...i?PAGE=FAQ&MODE=ANSW&FQCID=10&FAQID=21103
The Chat Requests are a good feature...but I've always been annoyed when web sites add things like the Chat Invitations and an annoying little popup box sprouts asking if I want help, grrr... :
Quote:Chat Requests
During the live chat customer service agents' business hours, you will see a "click here to chat" button near the top of the following pages:
Quote:# Chat Invitations
Representatives may also invite you to chat with them if it appears that you may need help. You may receive an invitation to a chat with a representative under the following circumstances:
# Registration page:
- If you stay on the page for more than 45 seconds without entering any information
- If you have multiple errors
- If you leave the page without completing your registration
# Trusted Merchant Seller page:
- If you stay on the page for more than 45 seconds without entering any information
# Advanced Search page:
- If you run a search and get no results
- If you run three searches in a row
EDITED to add: IT IS A VERY VERY LARGE UNWANTED ANNOYING CHAT BOX THAT POPS UP!!!!!!!!!!!!!!!! ;D