11-15-2005, 11:51 AM
SquareTrade in a challenge to BuySafe with the introduction of its new Buyer Protections Services for eBay buyers.
Siginficantly, the Purchase Protection scheme seems to be offered only to buyers who pay by PayPal or credit card. Buyers who paid for their purchases with cash, checks, money order, or Western Union aren't eligible for protection. :
The Price Protection scheme will pay eBay buyers $100 if they find the item they purchased on eBay offered for less outside of eBay. Items found priced lower on other auction sites or in a "liquidation/overstock' site do not qualify for price protection.
more info: http://www.squaretrade.com/buyersvcs/bp/
Siginficantly, the Purchase Protection scheme seems to be offered only to buyers who pay by PayPal or credit card. Buyers who paid for their purchases with cash, checks, money order, or Western Union aren't eligible for protection. :
Quote:The SquareTrade Buyer Protections must be activated for each transaction individually. The registration must be completed prior to the end of the auction or within 24 hours of the end of the auction to be considered valid...
The cost of this Protection Package is jointly covered by SquareTrade and the seller of the item - there is no charge to the buyer.
Quote:Purchase Protection. Details and Eligibility Guidelines
* Offers compensation if you do not receive the item you paid for, or the item is significantly different from the listing description. It does not cover items lost or damaged during shipping. Compensation decisions are the sole discretion of the SquareTrade Claims Administrator.
* Covers the price of the item up to $10,000 total value.
* Your claim must be filed within 30 days after the auction closes.
* In addition to filing a claim with SquareTrade, if you bought your item on eBay, you must file with eBay; if you paid for your item using PayPal, you must file with PayPal; if you purchased the item with a credit card, you must contact your credit card company.
* It does not cover payments made by cash, wire transfers, money orders, western union transfers or cashiers checks.
The Price Protection scheme will pay eBay buyers $100 if they find the item they purchased on eBay offered for less outside of eBay. Items found priced lower on other auction sites or in a "liquidation/overstock' site do not qualify for price protection.
Quote:Price Protection. Details and Eligibility Guidelines
* If you find your new item priced lower outside of eBay, Price Protection will reimburse you the difference, up to $100.
* It is ONLY applicable to new items. There is no price protection for used or refurbished items.
* The purchased item must be identical to the lower-priced item, including, but not limited to same brand and model number.
* Your claim must be filed within 30 days after the auction closes.
* It does not apply if you find your item priced lower on eBay or any other auction marketplace or in a liquidation/overstock setting.
more info: http://www.squaretrade.com/buyersvcs/bp/