04-03-2006, 07:30 AM
Quote:...the real problem here is the treatment and lack of customer service that you received from eBay.
A national rating of customer satisfaction has shown that eBay and other e-commerce sites are getting lower and lower marks. While eBay has said that it is improving customer service, your experience indicates that there is more to do.
If you feel mistreated or cheated by any company, you can always complain to the Better Business Bureau (www.bbb.org).
The bureau processed a total of 2,470 complaints against eBay in the past 36 months.
full article: http://www.mercurynews.com/mld/mercuryne...246194.htm