07-21-2005, 03:13 AM
Hello!
So one of our accounts got suspended today for Unauthorized Account Activity, we had lots of auctions going on too.
The Stores phone support wasn't able to help, but they did tell us that there is no way to notify eBay that other users are authorised to access the account.
Live Help, wasn't able to tell us if the account was reported or how they came to the conclusion that they should suspend the account, but they did reinstate it, and said that they will make a note on the cancelled listings. Why wouldn't they tell us why anyway? It's my account I want to know!!!!!
Likely (thanks eBay : ) they were able to put the listings back in the Unsold section and the bidders got an email that the items may be relisted.
Wasn't there a class action lawsuit that will force eBay to notify users before they get suspended, or did I dream that up?
PS. Nice forum and cool smilies!
So one of our accounts got suspended today for Unauthorized Account Activity, we had lots of auctions going on too.
The Stores phone support wasn't able to help, but they did tell us that there is no way to notify eBay that other users are authorised to access the account.
Live Help, wasn't able to tell us if the account was reported or how they came to the conclusion that they should suspend the account, but they did reinstate it, and said that they will make a note on the cancelled listings. Why wouldn't they tell us why anyway? It's my account I want to know!!!!!
Likely (thanks eBay : ) they were able to put the listings back in the Unsold section and the bidders got an email that the items may be relisted.
Wasn't there a class action lawsuit that will force eBay to notify users before they get suspended, or did I dream that up?
PS. Nice forum and cool smilies!