TulipTools Internet Business Owners and Online Sellers Community

TulipTools Internet Business Owners and Online Sellers Community > Internet Business Management and Human Resources Issues > Internet Business Management and Human Resources Issues > Customer Service and Help Desk > Customer service: Video Help FAQs vs. Traditional FAQ.Help Pages
Full Version: Customer service: Video Help FAQs vs. Traditional FAQ.Help Pages
You're currently viewing a stripped down version of our content. View the full version with proper formatting.

bargainbloodhound

06-25-2006, 12:52 AM
Google's AdSense blog has started testing video "FAQs".

http://adsense.blogspot.com/2006/06/vide...swers.html


Which method is better for helping customers find the info they need to solve their problem: video FAQs or traditional printed FAQ/help pages?

TulipTools Internet Business Owners and Online Sellers Community > Internet Business Management and Human Resources Issues > Internet Business Management and Human Resources Issues > Customer Service and Help Desk > Customer service: Video Help FAQs vs. Traditional FAQ.Help Pages