07-03-2006, 10:24 AM
Quote:As webmasters and site owners, we are also consumers - we buy advertising and marketing services, software, hosting; in fact, as a group I'd say were are right up there in terms of average dollars spent online.
Even though we're familiar with the ways of the web, many of us still have challenges when requesting support via email from other merchants, suppliers and providers; particular in relation to software or other online services...
full article: http://articles.tuliptools.com/index.php...or_request