03-03-2007, 10:17 AM
Quote:What does the Disruptive Innovation team do at eBay?
Max Mancini: If we look at the evolution of innovation on eBay, it started with innovating around consumer-to-consumer commerce and the auction format online. Then over the last 5 or 6 years, eBay has had to innovate around technology just to keep up from scale and growth perspectives. So it has been focused on scalability, performance, and also search. In that sense, many of our investments and efforts around innovation have been focused on building up the platform. Now, as the company has gotten up to about 12,000 employees, what we need to do is make sure that we continue to innovate around new business and feature ideas. We have teams for each of the major eBay areas like our Buyer team, Seller team, and eBay Express team. Each team works on its own innovations, which are focused on keeping up with the customer demands and, as the market evolves, on what comes next. That's part of their normal product road maps.
But my team is looking 12 to 18 months out to identify trends that we think are relevant to our business...
full article: http://www.infoworld.com/article/07/03/0...iqa_1.html