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TulipTools Internet Business Owners and Online Sellers Community › Online Auction Industry, B2B Trading Sites, Classified Ad Sites, Fixed Price Venues, and Malls › Online Auction Industry Discussion › Auction Software and Services › Tools for Sellers › Auction Management Services › Marketworks and ChannelAdvisor v
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Today's Reasons Why Marketworks SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  
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Today's Reasons Why Marketworks SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!
10-06-2006, 05:14 PM,
Post: #61
amy Offline
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Re: Today's Reasons Why Marketworks SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The usual.  Smile

An Overstock buyer had to wait 18 boinking hours for a Winning Bidder Notice/Auction Finalization .  Angryfire Violent1 BangHead






I always feel so much better after I post to this thread.  Toothy10
Maybe I'll go do some reading on O-Auctions Checkout and see how many other TM's are using it..  Smile
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10-06-2006, 05:37 PM,
Post: #62
iron_chick Offline
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Re: Today's Reasons Why Marketworks SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I still can't click launch to yahoo . . . and when I bulk list, half the time they fail or show up as non-MW items . . . and I can't convert them.

But, on a positive note, customer service is better than it was previously when I tried them.  (I don't always get fixes, but at least I get answers.) 
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10-21-2006, 05:09 PM,
Post: #63
amy Offline
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Why do Overstock Auctions ALWAYS take 24+ hrs to finalize with Marketworks?
Mystery solved.  It's Overstock's fault.  :Smile

marketworks Wrote:Why do Overstock Auctions ALWAYS take 24+ hrs to finalize?

If the customer buys an item prior to the natural end date we have no way to know about that, as there is no Overstock notification system for purchases. The only way we can recognize that such items are ended are if the buyer comes to our site to pay or if we detect the sale in an auction update. Using the Instant Clickout button should help this problem, as when a buyer comes to our site via that link we check to see if it's ended and finalize the item for checkout. Note that they would have to click the Instant Clickout button for both items, however, as if they buy 2 items and use Instant Clickout for one of them we would have no way to know that they bought the other item.

then a followup:

marketworks Wrote:Why do Overstock Auctions ALWAYS take 24+ hrs to finalize?

Overstock does support something similar to Checkout Redirect, but we never sorted out some related issues about it with Overstock and haven't allocated resources to implement it. At this point I can't say if, or when, we might support that functionality, so I recommend using the Instant Clickout button for Overstock

Sounds like a Marketworks problem not an Overstock problem to me Smile
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10-21-2006, 07:18 PM,
Post: #64
Anita Offline
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Re: Today's Reasons Why Marketworks SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!
"If the customer buys an item prior to the natural end date we have no way to know about that, as there is no Overstock notification system for purchases."

  :o
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10-21-2006, 07:59 PM,
Post: #65
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Re: Today's Reasons Why Marketworks SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Quote:"If the customer buys an item prior to the natural end date we have no way to know about that, as there is no Overstock notification system for purchases." 

I don't have that problem with my listing service. 2funny
OAI Moron Hall of Fame
<i>sell-thru is an irrelevant and illogical consideration.</i>
-KaRay, owner of WP giving selling advice, 2006

<i>the site was 'NOT' hacked but the little script that had recipes on had the link altered</i>
-Plunderhere Owner Mark Taylor after his site was hacked by a Chinese hacker gang, 2008

Some people have it like that, others don’t. I do.
-Probidscripts owner Spencer Osama Binweb Laden Ray bragging about his ability to scam the OAI without feeling any guilt, 2008.

How does an auction site get buyers?
-question asked at PSU by owner of auction site BidBeaver.ca, 2008

How do I get sales?
-question asked at PSU by online store owner, 2009.

I was told by my Tech. Support that my site dont really need SSL.. his servers
are well protected and that info your providing to join aint really top secret information

-owner of auction site TheTraderOutlet.com discussig his site's lack of basic security, 2009
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10-22-2006, 05:11 AM,
Post: #66
bargainbloodhound Offline
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Re: Today's Reasons Why Marketworks SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!
[quote author=sneakymagenta link=topic=201.msg28525#msg28525 date=1161460776]
Quote:"If the customer buys an item prior to the natural end date we have no way to know about that, as there is no Overstock notification system for purchases." 

I don't have that problem with my listing service. 2funny
[/quote]

Tongue2

If I win the lottery I'll switch to Infopia (which is unlikely since I've only bought 1 lottery ticket in my entire life) Yellowtonguerazz

back to MW/O...If MW supposedly has no way of knowing about O make it mine purchases I'd like to know why the MIM buys are pulled in when you do a manual "update auctions" from the MW monitor screen Smile

"Well, Jay was so giddy that someone named Jay was involved with this site we posted our first non-eBay listing in 3 years here at Lunarbid (we tried two items at Yahoo once upon a time, they bombed)" -Marie posting in a LunarBid thread at OTWA in 2005 wins the award for 'most moronic reason ever given for choosing a venue"

"thanks twat u must have nothing better 2 do. do u talk to all your members like that. will not be recomending your site.
best way to put it is TULIPTOOLS.COM IS REALLY SHIT. DONT JOIN." -pubescent owner of rinky dink off2auction.com in 2011
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12-16-2006, 04:19 AM,
Post: #67
amy Offline
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Re: Today's Reasons Why Marketworks SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I no longer have any problems with Marketworks.  We closed our account today. Smile
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12-16-2006, 11:31 AM,
Post: #68
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Re: Today's Reasons Why Marketworks SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!
[quote author=amy link=topic=201.msg37067#msg37067 date=1166242741]
I no longer have any problems with Marketworks.  We closed our account today. Smile
[/quote]

Congrats! Occasion18
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