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TulipTools Internet Business Owners and Online Sellers Community › Internet Access: Broadband, VoIP and Mobile Telephony › Internet Access: Broadband, VoIP and Mobile Telephony › Broadband, ISPs, and Internet Access v
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You Gotta Love AOL...

  
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You Gotta Love AOL...
01-12-2006, 03:50 PM,
Post: #11
Nat Offline
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Re: You Gotta Love AOL...
[quote author=Anita link=topic=238.msg1016#msg1016 date=1125001765]
I think customer service, in general, has gone out the window.
[/quote]

I found their customer service went out the window a few years ago. 
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01-12-2006, 03:51 PM,
Post: #12
Anita Offline
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Re: You Gotta Love AOL...
I've been involved in a few Class Action Suits.  I couldn't buy a pop with the money I received.  My reasons for joining were so the particular company would have to pay out the nose!!  The only way to get their attention is through their pocketbooks.
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01-17-2006, 03:24 AM,
Post: #13
bargainbloodhound Offline
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Re: You Gotta Love AOL...
[quote author=Anita link=topic=238.msg7542#msg7542 date=1137081086]
I've been involved in a few Class Action Suits.  I couldn't buy a pop with the money I received.  My reasons for joining were so the particular company would have to pay out the nose!!  The only way to get their attention is through their pocketbooks.
[/quote]

My reason for joining class action suits is because I feel sorry for the lawyers.  Laughing7

Quote:who keeps documentation for that long???

No one keeps it that long for something like AOL.  That's why the settlement is only for $25 million and they're willing to pay $25-$80 per claim (compared to the usual class action suit where it is rare you'll get even 1% of your claim).  There will probably be very few people who are eligible to file claims, especially since there also must be a record that you complained to AOL about the billing.
"Well, Jay was so giddy that someone named Jay was involved with this site we posted our first non-eBay listing in 3 years here at Lunarbid (we tried two items at Yahoo once upon a time, they bombed)" -Marie posting in a LunarBid thread at OTWA in 2005 wins the award for 'most moronic reason ever given for choosing a venue"

"thanks twat u must have nothing better 2 do. do u talk to all your members like that. will not be recomending your site.
best way to put it is TULIPTOOLS.COM IS REALLY SHIT. DONT JOIN." -pubescent owner of rinky dink off2auction.com in 2011
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01-17-2006, 05:27 AM,
Post: #14
Anita Offline
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Re: You Gotta Love AOL...
If I'm ticked off enough at a company, I don't give a rat's butt who gets the money... as long as that company has to pay! 
Take ebay for example.  It isn't like we will have get the chance to pink slap them back... may has well hit their pocketbook!
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