01-31-2008, 11:02 AM
Quote:Change confirmation
Once the visitor has submitted their information to be changed, provide a confirmation screen that shows the old and new info. This prevents errors and helps insure information remains accurate.
Financial details
Provide links to relevant financial information such as transaction history, invoices, balances, payment methods, etc. Provide printable version of this information.
Up-sell opportunities
Visitors that are logged in provide you an interested, captive audience. Consider discreetly utilizing up-sell opportunities - without being overbearing.
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