07-11-2008, 11:20 AM
Quote:EBay is making big changes to its business these days -- but apparently it's not going over well with customers. According to a recent MSN-Zogby poll, only 31% of Americans plan to buy or sell anything on the auction site in the next year. That's down from 40% who said they bought or sold something on eBay in the last year.
There are two ways to look at this data. On one hand, one out of three Americans who go online still plan to use eBay next year. That's an incredible penetration rate, one that other retailers would love to have.
On the other hand, the numbers show that people are losing interest in eBay. If people stick by their answers, eBay could see a significant drop in U.S. business this coming year...
full article: http://blogs.moneycentral.msn.com/topsto...-ebay.aspx