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Full Version: The real reason eBay sucks today...
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Quote:During the decade of Meg Whitman's reign, eBay clung fiercely to the auction model that made it a multibillion-dollar hit. The oft-repeated phrase inside the company's San Jose, Calif., headquarters: "Don't screw it up."

Somehow they did...

full article: http://www.forbes.com/technology/2008/10...6ebay.html

A former eBay employee discusses the article

Quote:The Forbes article also includes a great quote from a "former strategist," who says: "eBay is run by smart people who don't use eBay and spend hours debating the data about how other people use eBay." I can attest for the truth of this statement, and I think it is absolutely damning...

full article: http://alanlewis.typepad.com/weblog/2008...rticl.html