01-06-2009, 09:33 AM
Quote:Ecommerce anxiety comes in a number of flavors, including fears about:
* Quality of the product
* Quality and reliability of your customer service
* Will the item arrive on time?
* Will the product be as described or as appears on screen? Is it the right color or size?
* Will it fit? Is this item true to size?
* What if the product needs to be returned?
* Is this site secure (privacy, credit card information)?
* Is this really the best price?
Todays post will focus on anxiety on the product page specifically...
full article: http://www.getelastic.com/anxiety-product-pages/