11-09-2005, 10:16 PM
Quote:***Erroneous Charging of 10 - day Listing Fee***
09 November, 2005 | 12:08 PM IST
It has been brought to our notice that a few users have erroneously been charged the 10 - day listing duration fee of Rs. 25 for a non 10 - day listing. Our development team is in the process of investigating the problem and will be fixing it as soon as possible.
We will be crediting any such fees that may have been wrongly charged to your selling account, and intimating the affected sellers. Sellers who have been wrongly charged the 10 - day listing fee and have not yet received credits for it can write in to us through the Contact Us webform with details of the items. Select 'Ask about selling or billing' in the first box, 'Billing and fees' in the second box, and 'Requesting a listing fee credit' in the third box.
We sincerely apologize for the inconvenience caused.
What percentage of sellers will look at eBay's announcement board and know they have to use the webforms to get back the fees eBay falsely billed them for? :
