07-11-2005, 06:19 PM
...and they obviously used the money to build their booth at eBay Live rather than using it to fix the problems on their site and provide their customers with the service that they advertise.
Part of a rant I emailed to MW today...yes, 1 1/2 months of constant problems launching to Yahoo (and many days/weeks of being unable to launch to Yahoo at all) will cause a person to rant and jump up and down
...Marketworks is obviously run by a bunch of motherboinking boinktard hershey's kisss.
EDITED TO ADD: I see you've been playing with the word filter on here Mandy. ;D
Part of a rant I emailed to MW today...yes, 1 1/2 months of constant problems launching to Yahoo (and many days/weeks of being unable to launch to Yahoo at all) will cause a person to rant and jump up and down
...Marketworks is obviously run by a bunch of motherboinking boinktard hershey's kisss.Quote:The problems with Yahoo launches are still happening. Nothing has launched to Yahoo since Saturday. The problem is on MarketWorks end since I have absolutely no problem launching from the Yahoo site.
The fact that I have not even received a response to my support request is unexcusable. The fact that Marketworks has been having constant problems launching to Yahoo since late May is unexcusable since other service providers are not having these same problems. The fact that Marketworks doesn't even think it is important enough to make announcements to its customers regarding Yahoo launch problems is totally unexcusable. The fact that Marketworks advertises that it supports Yahoo listing and auction management and yet does not in fact provide the support it claims to is completely unexcusable, and at this point I see no alternative but to file a BBB complaint because I am not being provided with the service that is advertised, and these constant problems are costing my company money. .
EDITED TO ADD: I see you've been playing with the word filter on here Mandy. ;D
(probably because we A. cc'd auctionbytes on it and B. forwarded all of our unanswered customer service emails to him) with a lengthy detailed explanation of all of our complaints: the short version "we're working on improving the service, it will get better" ..and of course on the subject of Yahoo, the usual MW answer I've heard for the past 2 years "Its Yahoo's fault"...and of course an explanation that it is also Yahoo's fault that MW doesn't use Yahoo's API.