12-11-2005, 12:03 PM
Quote: New workflow, reporting and customizable dashboards are among the new features that SugarCRM Inc. is adding to the version 4.0 of its open-source Sugar Suite customer relationship management product due for release on Dec. 16.
The new version will include a business rules-based workflow management system designed to ensure the sales personnel and sales managers follow up promptly on important opportunities, said John Roberts, SugarCRM CEO.
The system has "time-based workflows, so if an opportunity for a $500,000 sale sits at a certain stage for greater than two weeks, it generates an alert for the sales rep and the sales manager," Roberts said.
full article: http://www.eweek.com/article2/0,1895,1899900,00.asp
download the free open source version here: http://www.sugarcrm.com/crm/download/sugar-suite.html
demo of open source version here: http://demo.sugarondemand.com/sugarcrm_o...tion=Login&module=Users