12-20-2005, 09:09 AM
Quote:The new year will see more multichannel integration, more drop-ship solutions, and a wider focus on security issues as merchants mature.
Online retailers in 2006 will concentrate on improving the checkout process and fulfillment methods, and on addressing security issues to ease consumer concerns, according to a new report...
..."A lot of retailers...feel they need to extend an offer at the drop of a hat in order to drive sales. Those that do are slipping through a downward spiral of decay." It's important for them to provide a fair price for the value, but those that provide specialty items like fashion and jewelry should concentrate more on servicing their particular customer segment.
full article: http://www.destinationcrm.com/articles/d...cleID=5698