01-10-2006, 12:11 PM
Quote:More than a thousand customers didn't receive items they ordered from a company that does business through Amazon.com Inc., forcing the massive online retailer to offer refunds.
Amazon.com spokeswoman Patty Smith said Monday that the outside seller, which is listed as ``mygreatchoice,'' received outstanding customer ratings after it first began selling on Amazon.com in July. But Amazon.com noticed a big decline in customer satisfaction starting in late November.
...Smith said the company's fraud team was investigating.
full article: http://www.siliconvalley.com/mld/silicon...585754.htm