03-07-2006, 04:15 PM
Article discusses good ways and bad ways of dealing with customers, clients, partners, and employees.
full article: http://thebrandbuilder.blogspot.com/2006...ow-it.html
Quote:Here are all of the ways that you and your company can blow it when it comes to hiring new clients, new customers, new partners and even new employees:
1. Don't make the effort to really know them.
2. Talk more than you listen.
3. Be patently indecisive.
4. Make assumptions about what it is they want and need from you.
5. Take them, their business, or their interest in you for granted.
6. Forget that you are far from being the only game in town.
7. Forget that you're just one year away from being last year's "it" company.
8. Say one thing. Do another.
9. Overpromise/underdeliver.
10. Make them feel unappreciated.
full article: http://thebrandbuilder.blogspot.com/2006...ow-it.html