TulipTools Internet Business Owners and Online Sellers Community

:'(

As long as they have "account managers", it still isn't a level playing field.

An additional slant from AuctionBytes:

Quote:eBay Top Sellers in PESA Complain of Rules Crackdown

By Ina Steiner
AuctionBytes.com
April 03, 2006

The Professional eBay Sellers Alliance (PESA) issued a statement announcing its concern with recent member suspensions from eBay. PESA, describes itself as a non-profit trade association comprised of over 800 high-volume eBay sellers generating over seventy million eBay transactions worth $1 billion in eBay sales annually.


PESA said it has long lobbied for more consistent policy enforcement to protect buyers. In its statement, however, PESA called eBay's approach to rules enforcement a step forward, but also a "shoot first and ask questions later" approach with longstanding reputable sellers.

PESA Executive Director Jonathan Garriss is quoted in the statement. "We applaud eBay's new efforts to protect shoppers. In fact, PESA would welcome greater seller verification to fight fraud and counterfeit merchandise. But it's critical that sellers receive common sense treatment regarding rules issues - especially shopper favorites with very high positive feedback ratings. If a reputable seller is in violation of a policy, eBay needs to make a phone call and speak with the seller to inform them of the issue. If they fail to acknowledge or remedy the problem in a reasonable time frame, then a penalty is warranted."

(Jonathan Garriss had stepped down from his position as at PESA in January, but when contacted for this story said he is still Executive Director of PESA and will be filling that role until the end of 2006.)

eBay Director of Corporate Communications Hani Durzy said in reaction to the PESA statement, "To sum it up, we were a little surprised and a little disappointed that they put out this statement. We have for some time been engaged in an incredibly valuable and useful ongoing dialog with PESA about this issue and other issues like it."

Durzy explained that eBay used to have only two options when confronted with seller policy violations - to warn a seller or to suspend a seller. A suspension means eBay removes all of a seller's items from the site and prohibits them from logging in to the site.

eBay has created a new way of dealing with violations that it recently put into effect, spelled out in this January 26, 2006 announcement: http://www2.ebay.com/aw/core/200601261616502.html.

Durzy said it allows eBay more options in dealing with policy violations. Now, eBay may limit violators from listing new items until they have taken a 15-minute online tutorial, but without removing that seller's active listings from the site. Durzy said in those cases, sellers would likely not receive a phone call. But sellers who have account managers would receive a phone call before a suspension, he said. Durzy could not list the criteria necessary for a seller to have an account manager.

Durzy said eBay is not targeting large sellers, nor is it targeting small sellers. "We expect all sellers to comply with eBay rules. We don't think large sellers should be given a pass. We are giving them as much communication as possible. We are not unleveling the playing field for policy violations."

http://www.gopesa.org


************************** ***************

National Auctioneers Association to Serve eBay Sellers

By Ina Steiner
AuctionBytes.com
April 03, 2006

The National Auctioneers Association (NAA) issued a press release on Friday announcing it has widened its focus to include Internet and sealed bid auctions in addition to live auctions. The move represents a significant repositioning of the NAA, which will now include eBay sellers and other people involved in Internet auctions and other new forms of auctions.


NAA will now become the umbrella organization to provide information, education and programs to serve all types of competitive bidding. "These changes will position NAA to help its members achieve greater success in today's world that is increasingly influenced by the Internet, new methods of auctions, and many types of professionals working in auction companies, not just the traditional bid-calling auctioneer," said NAA President-Elect William L. Sheridan, CAI, AARE, GPPA, of Mason, MI.

Since its founding in 1949, NAA has primarily served auctioneers involved in the live auction method. The NAA's new Mission Statement is "To promote, increase and build the trustworthiness of the competitive bidding method of marketing, including live, Internet and sealed bid auctions, and enhance the professionalism of its practitioners."

The NAA has over 6,000 members worldwide.

http://www.auctioneers.org

Quote:An additional slant from AuctionBytes:

...whose editor Ina is a PeSA member but conveniently forgets to mention that minor detail when she writes about PeSA.

*cough*

Basically, when PeSA members get rightfully or wrongfully suspended, they want to (or get to) join the National Auctioneer's Association.

When regular Joe's 200 auctions are shut down because a competitor "reproted" him for something he did not do, it's tough sh!t.

Quote:they want to (or get to) join the National Auctioneer's Association.

Either that or Overstock (where they've been very active since day 1) gives them a starring role on the front page and uBid welcomes them with open arms as has happened a few times in the past year.

[quote author=thentavius link=topic=3250.msg11922#msg11922 date=1144260975]
*cough*

Basically, when PeSA members get rightfully or wrongfully suspended, they want to (or get to) join the National Auctioneer's Association.

When regular Joe's 200 auctions are shut down because a competitor "reproted" him for something he did not do, it's tough sh!t.
[/quote]

So what you are saying is there are two groups... PesaShit and ToughShit.

Your up early girl.

Actually, I'm up late.  It is past my bedtime. 

I'll be right over.  :blinkie:

[quote author=xppman link=topic=3250.msg12058#msg12058 date=1144510604]
I'll be right over.   :blinkie:
[/quote]

Are you "up" early?