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Quote: Shoplifters are turning to eBay to off load their stolen lines – causing much time-consuming recovery effort for loss prevention teams.

Retailers at this week’s Retail Fraud conference in London (May 4) had a new preoccupation adding to the usual concerns over dishonest cashiers, sweethearting and back door delivery thefts – eBay. According to Boots’ head of loss prevention and security, Robert Jennings, this is now “in the top five areas of concern” as retailers increasingly see their merchandise offered in bulk on the web auction site.

Both speakers and delegates at the conference highlighted the issue with companies including Hobbs, New Look, Monsoon, House of Fraser and Lloydspharmacy finding stolen products on eBay....