I asked to close my store there and the replies were this:
"Hello,
To close your Store, we must close the entire SmartSell Pro user account. All listings will terminate.
To do so:
1. Confirm that you have no active transactions.
2. Sign in to My Wagglepop, and click the Transactions link to pay your closing account balance in full.
3. Email me separately with the PP transaction ID number, and official request to close.
We'll have it processed within 24 hours and email a closure confirmation number.
Chris - WP Customer Care"
my reply was---
Then please credit me $9.95 for may, $7.50 for the fvf that I incurred for a closed listing...
their reply was
"There are no pro-rate credits under SSP. Please read the Billing and Account Information page in the Help Center.
I'll need information for a FVF credit, I believe we processed all pending."
my reply---
isn't the payment due on the 10th for month of may? I am not paying that..
his reply
"Look in "Transactions" in My WP.
Whatever is posted there and when, is due.
I think you are confusing posting dates with calendar month. They are unrelated."
my reply
Ok, you are dancing around the question Ray... when someone pays the fees on the 10th, I want to know what time frame with proof, am I paying for...
his reply was
"Nah. Account terminated for fraudulent registration changes.
The balance will be sent for collection, with a $75.00 collection fee added to the balance.
Have a nice day.
AP
cc: cp
refer - collect
19.53 + 75.00"
Quote:The balance will be sent for collection, with a $75.00 collection fee added to the balance.
1. Call and speak to him on the phone about the bogus collection charge.
Wagglepop's phone number is on their BBB record:
Name:
Quote:WAGGLEPOP, LLC
Address:
P.O. Box 242
Baldwin Place , NY 10505
Phone Number:
(845) 306-1212
Here is another contact number from the
WHOIS records for VPAGrading.com
Quote:Administrative Contact:
  Romeo, RaymondÂÂ
  361 Shear Hill Road
  Carmel, NY 10512
  US
  845-628-6950ÂÂ
You also have it in writing here that this was not the case.
Welcome to WP!! You now have a first hand account of what this thread is all about...
Sorry...Â
Let's ALL call him, shall we???Â
And reverse the charges!!! OMG!! That would be a hoot!
Chris,
Welcome to the world of Wagglemath. Perhaps this will help. Do you know the day of the month you opened your store? Although invoices are due on the 10th the monthly charge comes into effect based on the day of the month you signed up for your store. Today is the 6th, so if your store opened anywhere after the 10th of a month (say after the 10th of April) then the 9.95 charge applies and is in effect even before the official billing date of May 10th. If you opened a store say on the 8th of a month then 2 days later when the invoices are sent you owe your first payment. Is that clear as mud?
Now having said that bravo to you for taking AndRay, ChrisRay, xRay on. You can pursue it further as Sneaky suggested and contact the snake but if you choose not to don't worry about the threat of collection and the $75.00 extra tacked on. Ray has threatened everyone who has crossed swords with him with that tactic but I've not heard of or read on the Internet about one ex-popper who has received correspondence from or been pursued by a collection agency. If he truly went after every seller he's pulled that on then his legal bill would be astronomical - far greater than his expense to run WP. It ain't gonna happen.
Good luck selling your candles elsewhere. Let us know where you end up. You've got great product.Â
Welcome to the banned. You are in good company. :cinqo2:
[quote author=sherrand link=topic=3775.msg69785#msg69785 date=1210119095]
Chris,
Do you know the day of the month you opened your store? Although invoices are due on the 10th the monthly charge comes into effect based on the day of the month you signed up for your store.
Good luck selling your candles elsewhere. Let us know where you end up. You've got great product.Â
[/quote]
It was March 23 2007 I believe...
I am opening my own website
www.tchp07.com
you will find me there..
.
[quote author=Think1st link=topic=3775.msg69776#msg69776 date=1210100212]
Found this thread while researching WP after observing its strangeness. Found TTÂ’s information alarming but helpful. A lesson learned for me.  It is really sad that it wasnÂ’t a real site. So is customer care someone or are all alter egos him?  Does anyone know if any fraud has occurred to anyone who has signed up on WP? New here and have not dug through all the forums. ( I have been lurking and reading and wanted to say thank you)Â
[/quote]
Think1st,
Welcome!Â
You kind of got lost in Chrisassts crisis. There is a lot of kick and giggle on this thread, granted some cruel comments, some highly emotional words and views expressed. But within and interlaced is a lot of historical fact regarding Wagglepoop. This zebra has not changed it's stripes since 2005.
To answer your question. Yes, we firmly believe that Ray Romeo, Karen Morrow (past CC1) Andrew Pittino, Christine (2 last names given-pick one) are all the wizard behind the curtain barking through the bullhorn delivering...well frankly...BULL.
Fraud? We've found some suspicious practices and when you get the chance to read through this novel of a thread you'll see some reports suggesting such. Has anyone done anything about it? Not to my knowledge as physical proof on the Internet is very difficult to retain. Ray can't be taken to task for being an egomaniac, snake oil conman. But here on TT we've done our best to expose him for being one.
[quote author=chrisasst link=topic=3775.msg69788#msg69788 date=1210119879]
[quote author=sherrand link=topic=3775.msg69785#msg69785 date=1210119095]
Chris,
Do you know the day of the month you opened your store? Although invoices are due on the 10th the monthly charge comes into effect based on the day of the month you signed up for your store.
Good luck selling your candles elsewhere. Let us know where you end up. You've got great product.Â
[/quote]
It was March 23 2007 I believe...
I am opening my own website
www.tchp07.com
you will find me there..
.
[/quote]
Okay, so effective April 23, 2008 you would have owed another 9.95 which wouldn't be officially billed to you until May 10th. That's why the demand for payment. Whatever the method of leaving WP sellers are better off without them in their seller profile.
Thanks for the heads up on where you can be found moving forward. All the best to you.