06-12-2006, 03:13 PM
Quote:Many commercial Web sites fail to pass even basic tests for usefulness and usability largely because their architects use faulty reasoning to justify defective decisions. That's one of the conclusions in a report released by Forrester Research, of Cambridge, Mass. "Designers and stakeholders use false assumptions to rationalize poor decisions," said the report, titled "Don't Rationalize Bad Site Design."...
"People throw something out there that they like, and they don't ask if that's what their users want to see," Vincent Flanders, editor of WebPagesThatSuck.com told the E-Commerce Times. "They try to solve their corporate problems rather than solve the problems of their visitors," he added....
full article: http://www.ecommercetimes.com/story/Q3kI...sign.xhtml