06-19-2006, 07:32 AM
FT interviews Megan Whitman.
Auctions explained, eBay Express born:
full article: http://www.ft.com/cms/s/f3ae81f8-fef8-11...e2340.html
Auctions explained, eBay Express born:
Quote:So as we looked in our market, we said, âHey, weâve done a great job connecting buyers and sellers in an auction formatâ, in what we call the tail-ends of the Bell Curve; the used, the overstocked. But as we looked in the market, increasingly there were new in-season products showing up on eBay.
At first I was sort of stunned because eBay, core eBay isnât actually optimized for new in-season. Itâs an auction format, and the way most people sort once they find the list of things theyâre interested in is by ending first or highest price. So we talked to our users. And at eBay, which has been true from 1998, our users are our best R&D lab.
And so we watched what they were doing, and we talked to our top buyers and they said, âYou know, I would buy more on eBay. I love eBay. I would buy more if there was a new in-season, fixed price, shopping cart, kind of a traditional ecommerce opportunity on eBay because I love eBayâ. So hence, the genesis of eBay Express...
full article: http://www.ft.com/cms/s/f3ae81f8-fef8-11...e2340.html