07-07-2006, 12:37 AM
I can't believe I scooped you guys on this...
or maybe everyone has already given up on Ebay and doesn't care.
Well guys, I for one am encouraged.
The cheap price / high shipping trip is a mainstay of my competitors. Of course by the time the shipping cops get around to them he|| will have frozen over, but let me have my dreams.
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or maybe everyone has already given up on Ebay and doesn't care.
HeapBigYuppie Wrote:A Message from Bill Cobb
June 27, 2006
Hello,
Earlier this year, I made a promise to the eBay community that I would address the problem of excessive shipping charges. Members have told us, and we agree this problem has grown too big, and something must be done.
Excessive Shipping is a turn-off for buyers. In fact, we just completed research that found that the NUMBER ONE reason buyers dont complete a transaction on eBay is excessive shipping costs.
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We do have a policy governing shipping costs but to be honest, we havent done a good job of enforcing it. We wanted to let the market decide. Thats why, in September of last year, we improved transparency for buyers by adding a shipping cost column in search results. But for dishonest sellers, the lure of fee avoidance and search manipulation was too great and this measure didnt have quite the impact wed hoped for.
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Weve begun cleaning up the site, but it wont happen overnight. Were starting with the really outrageous abuses. You know the listings I mean those listings, for instance, with a Buy It Now price of 95 cents and $50 in shipping fees for an item that costs only a few dollars to ship.
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But if your business model is based on under-pricing items and making up the difference with excessive shipping costs, you need to stop this practice immediately.
Well need to work together to correct this imbalance so that we retain a positive marketplace. I appreciate your support and cooperation, and I invite you to write to me at billcobb@ebay.com with your comments.
Sincerely,
Bill Cobb
President, eBay North America
Well guys, I for one am encouraged.
The cheap price / high shipping trip is a mainstay of my competitors. Of course by the time the shipping cops get around to them he|| will have frozen over, but let me have my dreams.
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