Paypal is on my shit list today. A yahoo buyer has been trying for TWO DAYS to pay via them and keeps on getting error messages. I can believe it - about half the time I've tried to process payments from them, I have been getting error messages, too.
iron,
This is a common problem and been going on for months now.
This is why I must manually invoice my few customers who
still buy anything from me on feebay.
Quote:This is a common problem and been going on for months now.
Are you sure its not years?
Buyers receiving error messages when they try to pay with PayPal seems to be a verrrrrry common problem. Strangely, I haven't noticed the same problem with my merchant account...even when I was still using the "unsafe" CSI/Linkpoint.
Channel Advisor's CEO has some comments on the eBay/PayPal "brain drain" on his blog:
Quote: * Shira Levine - Was an awesome category manager, then ran Powerseller program - now at Prosper.
* Sean Crotty (eBay blogger) - Moved to art.com to run their affiliate program
* Jeff Housenbold (used to run eBay API team and then marketing) now is CEO of shutterfly.com
* Doug Galen - Jeff brought him onboard over at shutterfly too.
* Jeff McManus - Jeff wins the "most changes award". Originally I met him as part of the Microsoft development community, then he ran eBay's developer program. One week we had a meeting with Yahoo! to meet their new director of their developer program and BOOM, there was Jeff again!
* Lynn Reedy - profiled in this Forbes article, Lynn ran a big chunk of engineering/product management throughout her tenure. Rumor has it she was very corporate (the trains run with X seats and thats how we do things - period!) and when Donahue came in they didn't get along to say the least.
* Dr. Ralph Werner (eBay Germany-super sharp guy with PHD in physics) after running corp dev, took over Mobile.de. eBay then put some BCS consultant-guy in charge and Ralph is no longer with the company.
full article:
http://ebaystrategies.blogs.com/ebay_str...rain_.html