11-08-2006, 11:50 AM
Quote: Holiday 2006 Sales Success
Posted: Nov 7, 2006 8:12 AM
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Greetings from Amazon.com.
The holiday season is an opportunity for you to create a strong marketplace presence on Amazon.com. In an effort to make sure customers have the best buying experience, we've listed a few tips below you can use to help manage your business success during this busy time of the year. We encourage you to follow these recommendations so we all have a successful holiday season.
1. Check your inventory on Amazon.com daily and to be sure it is accurately represented on the site. Managing your inventory is especially important during the holidays, and can help prevent stock-outs.
2. Monitor your order volumes closely and make sure items are shipped on time. During the holidays, buyers expect smooth order fulfillment and quick turnaround.
3. Closely monitor your e-mail for buyer correspondence during this period. This can help you to respond faster to your buyers with high-quality customer service.
4. Monitor customer feedback, claims, and refunds closely to ensure you remain in good standing on Amazon.com.
5. To ensure that your package arrives at its destination, consider shipping your products with delivery confirmation or tracking.
Great customer service is the hallmark of Amazon.com, and we appreciate your efforts to make a positive contribution to the buying experience!
Thanks for selling on Amazon.com.
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