01-03-2007, 08:45 AM
Quote:The ability for people to rate one another's honesty, the quality of their products and their general business practices would be very useful, especially to people looking to buy goods on eBay. Or so you might think. But one of the criticisms of the eBay feedback system--probably the largest public forum for judging the reputation of a business in the world--is that its ratings are far too positive to be believed.
People are afraid of what is referred to in the eBay community as "retaliatory feedback."...
If most people are holding their tongues and simply not saying anything about the poor business ethics of a particular buyer, then that person's rating doesn't reflect reality...
full article: http://www.forbes.com/entrepreneurs/2007...ource.html
