Quote:Despite launching an item not received dispute in early July, Mr Gilligan was not offered any compensation by eBay until Times Money intervened. He will now receive £120, minus £15 to cover processing costs, which is the maximum payout available to customers under eBays standard purchase protection
Fairly typical behavior for eBay (and many other large corporations)--ignore customer complaints until you're faced with possible bad publicity. :
Quote:Reliabid, a company in the US that offers a specialist service to protect sellers from non-paying bidders, claims that it is not only fraudsters who are leaving eBay users out of pocket
I learned something new. Reliabid.
I don't do enough business on auction sites anymore to take advantage of the knowledge I gained though.
Anyways,I'm going to start a new thread on Reliabid for anyone who does sell a lot on auctions and has a problem with NPBs. Reliabid thread:
http://community.tuliptools.com/index.ph...677.0.html