05-16-2007, 10:52 AM
Quote:7 deadly sins?
A new white paper from the enterprise search provider Vivisimo alleges seven deadly sins of enterprise search: Omission, Apathy, Complexity, Omnipotence, Egoism, Brand Confusion and Multiple Personality.
The first sin is pretty self explanatory but others, like Apathy are certainly worth a second look. In summary, the apathetic approach to enterprise search appears to be defined as using the least expensive and easiest to implement approach to enterprise search without consideration for efficiency. Apathy in enterprise search means inefficient search and frustrated site visitors.
Complexity means adding too many search boxes to your site experience. Vivisimo cites the example of the agricultural giant Archer Daniels Midland that provides both product and corporate website search functions. While this architecture seems pretty clear to me, Vivisimo argues two or more search boxes will confuse site visitors...
full article: http://imediaconnection.com/content/14930.asp
the white paper: http://basecamp.horngroup.net/vivisimo/v...Search.pdf