07-25-2007, 08:15 AM
Quote: UPS is just screwed. Its vaunted electronic-tracking system has been revealed as full of lies. The data, after all, is only as good as the people who enter it. Kottke speculates that his deliveryman entered in false information to avoid trouble from supervisors who wanted delivery to go off without a hitch. And, perhaps, to avoid having to make Amazon good on the cost of its refunds.
Instead, though, it's been caught out. And now, I'm not inclined to trust anything UPS tells me about any delivery. How do I know that its personnel aren't fudging the data to make their jobs easier, or save their bosses a buck?...
full article: http://valleywag.com/tech/e_commerce/i-c...281801.php