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Quote: Credit card chargeback rates are declining among online retailers, although retailers’ efforts to fight fraud are becoming more expensive, says a survey of 1,950 online merchants by preCharge Risk Management Solutions, a developer of online payment risk management services. 78% of respondents reported a lower chargeback rate this year than in prior years. At the same time, 46% of consumer challenges of a charge were given automatic refunds in an effort to avoid the expense and potential damage to merchant standing that a chargeback creates...