TulipTools Internet Business Owners and Online Sellers Community

A customer writes to PayPal:

Quote:Dear PayPal,

You have a lot to learn about customer service.

The fundamental part of owning a business (be it online or brick and mortar) is the ability to actually do business with a customer. There are still companies who live in the dark ages and rely on your crappy service, and I wish they would grow a pair and get a real merchant account.

Companies that use PayPal as their only way of receiving revenue lose money everyday because many customers cannot process transactions (especially if you have to add a credit card)....

full article: http://www.searchenginelowdown.com/2007/...aypal.html

Quote:Companies that use PayPal as their only way of receiving revenue lose money everyday because many customers cannot process transactions (especially if you have to add a credit card)....

Quote:Companies that use PayPal as their only way of receiving revenue

I can't think of a single company or store that only accepts PayPal.  I thought Ebay flea market people were the only fools who relied on it.

Quote:many customers cannot process transactions

PayPal's uptime record is atrocious compared to Cybersource.