10-24-2005, 11:25 AM
A few months old, but...
full article: http://www.ebusinessforum.com/index.asp?...rich_story&doc_id=7280
Quote:The remarkable tale of eBay's growth points to some important lessons for any business trying to operate online--and today that includes, one way or another, most firms. The commercial opportunities presented by an expanding global web seem almost limitless. But the pace of change is rapid, and so is the ferocity of competition. To succeed, firms need agility, an open mind and the ability to reinvent themselves repeatedly. Most of all, they need to listen carefully to their customers, paying close attention to what they do and don't want.
Such qualities, of course, would be valuable in any kind of business. Yet for online firms they are not a luxury, but necessary for mere survival.
full article: http://www.ebusinessforum.com/index.asp?...rich_story&doc_id=7280