Ecommerce: Setting Up Efficient Risk Management Metrics

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Ecommerce: Setting Up Efficient Risk Management Metrics

01-23-2008, 11:34 AM,

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mandy Offline

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Ecommerce: Setting Up Efficient Risk Management Metrics

Quote:Online retailers today are facing what may seem to some as contradictory business challenges: delivering a superior online customer shopping experience and securing transaction information to protect customers and comply with regulatory mandates such as the Payment Card Industry Data Security Standard (PCI DSS) and data security breach laws.

To meet both challenges successfully, e-tailers must define a set of performance metrics to reflect the desired customer experience, security mandate compliance and corporate operational integrity. While this approach requires effort, it will pay off in higher customer sales, cleaner audit reports and better risk mitigation controls...

full article: http://ecommercetimes.com/story/Pleasing...61303.html

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