Online Sellers and Shipping Problems

[mandy]

Last fall I received an email from a reader who was upset that Amazon was no longer accepting USPS Delivery Confirmation (DC) as proof of delivery. She wrote that letter carriers scan DC at the delivery address only, not at the post office, so should be considered proof of delivery when buyers claim Item Not Received claims with marketplaces such as Amazon...

The high cost of shipping is hurting more than small online sellers. Catalog company Lillian Veron has had major layoffs and is now looking for a new owner, according to MultiChannelMerchant. Citing devastating increases in postal and parcel rates, coupled with a paper price hikes and a decrease in value of the U.S. dollar, Muoio says the company was left with no alternative than to find a new owner.

Consumers are being squeezed (especially with the word Recession being tossed around so much), and etailers are feeling the pinch...

full article: http://blog.auctionbytes.com/cgi-bin/blo...51129.html