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TulipTools Internet Business Owners and Online Sellers Community › Online Auction Industry, B2B Trading Sites, Classified Ad Sites, Fixed Price Venues, and Malls › Online Auction Industry Discussion › Auction Sites › eBay v
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Ebay Sellers: How to handle Ebay Customer Service Emails

  
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Ebay Sellers: How to handle Ebay Customer Service Emails
11-06-2005, 08:31 AM,
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Kristijntje Offline
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Ebay Sellers: How to handle Ebay Customer Service Emails
Quote:One aspect of the work that must be completed in an Ebay business is the customer service.  Most of the customer service is handled through the email.

It is always important when selling regularly to make sure your terms of sale and after the sale is listed on all the auction pages.  By spelling out the way that you will handle returns, damages, and defective items you will avoid a lot of personal involvement and maintain a professional atmosphere with your customer.  Doing this is part of the building block for a stable and steady customer service department that will be manageable... 


full article: http://www.bestsyndication.com/2005/Nico...Emails.htm
Al draagt een aap een gouden ring, het is en blijft een lelijk ding
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