How Customer Opinions Can Improve Your eBay Business

Thread Rating:

0 Vote(s) - 0 Average
1
2
3
4
5

Threaded Mode | Linear Mode

How Customer Opinions Can Improve Your eBay Business

12-05-2005, 10:43 AM,

Post: #1

mandy Offline

Administrator

Posts: 9,932
Likes Given: 0
Likes Received: 6 in 5 posts
Joined: Feb 2011
Reputation: 0

How Customer Opinions Can Improve Your eBay Business

Quote:I have been using a service called Freedback (http://www.freedback.com) for the past few months. You make the questions on your online user account and then you copy and paste the code into your website....

When a sale ends, the money has been received, and the item shipped, I wait one week. I then email the customer, thanking them again for their order, and then the clincher: I offer a 10-percent discount on their next purchase with me if they complete my customer satisfaction survey...

..Analyzing the information, you can spot trends..

full article: http://auctionbytes.com/cab/abu/y205/m12/abu0156/s03

« Next Oldest | Next Newest »

Possibly Related Threads…
Thread		Author	Replies	Views	Last Post
	What eBay can teach us about human irrationality	mandy	0	1,847	12-24-2008, 01:09 PM Last Post: mandy
	Join the Kill Your Business Holiday 2008 Moroncott!	sneakymagenta	6	3,237	09-23-2008, 05:21 AM Last Post: BellisimaJ.
	eBay 's Diamond Powersellers can negotiate pricing, terms with eBay	mandy	0	1,887	06-20-2008, 10:53 AM Last Post: mandy
	eBay Australia Launches Emma the Virtual Customer Support Agent	mandy	1	1,832	04-07-2008, 03:08 PM Last Post: bargainbloodhound
	eBay Customer Service	mandy	0	1,448	01-18-2008, 12:10 PM Last Post: mandy
	eBay Revises Privacy Policy so it can Bombard Users with Unwanted Targeted Ads	mandy	4	2,753	05-25-2007, 03:55 PM Last Post: BellisimaJ.
	Ways eBay sellers can analyze their competition to improve their own businesses	mandy	0	1,335	02-06-2007, 09:06 AM Last Post: mandy
	Bad customer service cited as #1 reason Chinese auction users hate eBay	mandy	33	10,412	10-29-2006, 06:06 PM Last Post: stardust
	Using eBay as a Customer Acquisition Tool	mandy	0	1,606	10-12-2006, 09:54 AM Last Post: mandy
	eBay sets up trading platform so Taiwan sellers can sell on eBay.com, eBay.co.uk	mandy	0	1,788	10-06-2006, 09:14 AM Last Post: mandy

Forum Jump:

Users browsing this thread: 1 Guest(s)