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***mandy*** · 12-19-2005, 12:09 PM,

Quote:... the way you ship - the options you offer, your efficiency, and the way you charge - are critical to eBay success. Good shipping practices drive customer satisfaction. Customers who like your service come back, good feedback ratings generate more business, satisfied customers tell friends, and your products become more valuable when they're shipped promptly and correctly.

Shipping right also helps your marketing efforts. Clean, professionally packaged goods reflect positively on your company and brand. You can place promotions and flyers in the packaging to generate repeat business. And, items that arrive unscathed and on time deliver on your promises and guarantees...

full article: http://auctionbytes.com/cab/abu/y205/m12/abu0157/s03

***mandy*** · 01-23-2006, 08:26 AM,

Part 2 of this article:

Quote:The eBay shipping calculator now supports international calculations. It didn't in the past...

If you don't want to deal with the shipping calculator, there are other approaches. One reader recommended nailing down costs for specific items based on shipping inquiries from your most frequent buyers. You can then build a list of shipping prices for 90 percent of the countries you ship to...

Finally, one reader suggested that high-volume shippers include a graphic of their signature for customs forms. This helps speed forms generation in programs like Endicia...

full article: http://auctionbytes.com/cab/abu/y206/m01/abu0159/s04