eBay Fails to Notify Sellers of Billing Glitch That Led to Huge Overcharges

[mandy]

From the AuctionGuild's TAGNotes:

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EBAY BILLING PROBLEMS - CHECK YOUR ACCOUNTS!!!
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On 16 March some sellers reported that ebaY had grossly overcharged them on
listing fees whilst relisting items.  For example on a listing that should have had a
fee of 35 cents, ebaY charged $4.80.  When contacted ebaY confirmed that they
knew there was a glitch causing this problem, but failed to post it anywhere on their
site, or notify affected sellers.  In the past ebaY has not automatically refunded such
overcharges, even when they knew about them, but has forced sellers to check their
own accounts and file claims before making refunds, so check your accounts
carefully and make sure you were not overcharged.

related topic:
eBay Class Action Billing Suit Updates
http://community.tuliptools.com/index.ph...389.0.html

[maggie777]

Some things never change with that company.  ;D

[landofsmiles]

[quote author=maggie777 link=topic=3103.msg11265#msg11265 date=1143070588]
Some things never change with that company.   ;D
[/quote]

So true! (Love the gothic faerie, Maggie).

[amy]

For example on a listing that should have had a
fee of 35 cents, ebaY charged $4.80

I won't even ask how 35 cents turned into $4.80.  :

[xppman]

Hmmm I better go check my invoice. 

Seems like my bill was a bit high this month,
seeing as I usually spend less that 20.00 -30.00
a month anymore with the GIANT with no eyeballs...

I will check and see how many pennies these guys are screwing me for too.  :blinkie: