eBay Glitch Impacts Stores Search

[regic]

Auctionbytes article:

Sellers have identified a glitch that affects shoppers' ability to find all relevant items when searching within eBay Stores. Sellers noticed the problem as early as July 10, though some have been complaining about eBay's search function for months...

Sellers noticed that searches in their eBay Stores did not bring back all results and realized that searching "Titles & Descriptions" (T&D), which is the default setting on eBay Store searches, would bring back fewer results than unchecking the T&D box and conducting a search. (Searching titles and descriptions should bring back more results than title searches only.)...

eBay's suggested workaround in the Friday afternoon post was to uncheck the T&D box when entering words into the Store Search box. But even if shoppers became aware the search was failing to bring back all of a Store's listings, which is unlikely, they would be even more unlikely to find eBay's suggested workaround...

full article: http://auctionbytes.com/cab/abn/y06/m07/i17/s01
http://forums.ebay.com/db2/thread.jspa?t...2000176685

[stardust]

eBay did not update its Systems Announcement board to alert buyers and sellers to the problem.

This is what really infuriates the average, common-sense thinking seller who is selling out tons of their hard-earned money to this carpy corporation.  Really stinks, as it's the company policy to remain silent regarding all disfunctions.... >

[BellisimaJ.]

But even if shoppers became aware the search was failing to bring back all of a Store's listings, which is unlikely, they would be even more unlikely to find eBay's suggested workaround...

I like this part the best. Just toooooooo typical of ebay. ANd, so damn pathetic. :

[mandy]

"a public relations spokesperson told me it was true so it must be" 

Follow-up: eBay Stores Search Bug Resolved

AuctionBytes wrote yesterday about a glitch that affected the eBay Stores search function. eBay spokesperson Catherine England stated in an email on Monday that the "stores search bug" was resolved on Saturday morning.

http://auctionbytes.com/cab/abn/y06/m07/i18/s02