Textbook Season Selling Tips from Amazon

[Kristijntje]

Textbook Season Tips

Dear Sellers,

Textbook season is upon us! We are including some best practices (below) for managing your business during the back-to-school season. We hope these tips will help you manage your business for optimal buyer experience and seller performance during this busy time of year!

• The peak demand for textbook orders typically occurs between mid-August and mid-September. We suggest checking orders daily during this peak period.

• If you sell through multiple sales channels, you will probably want to update your inventory daily during the peak period.

• If possible, offer expedited shipping. Textbook orders historically more than doubles during the peak season, and many of the buyers select expedited shipping.

• Make sure the item you list for sale exactly matches the item on the detail page where you are listing your product. For example, do not list a 3rd edition textbook on the detail page of the 4th edition.

• To ensure that your package arrives at its destination, consider shipping your textbooks with delivery confirmation or tracking.

• We recommend that you closely monitor your e-mail inbox for buyer correspondence during this period. This will enable you to respond faster to your buyers with high-quality customer service.

• Remember, you must accept returns, even if the order is fulfilled correctly. To expedite returns, consider including a return address for your buyer's use in the original shipment.

• Do not list or sell prohibited items; for example, Annotated Teachers Editions (including manuals) and teacher's editions that provide annotated answer keys not found in the student textbook editions are not permitted for sale --any listings for these materials will be cancelled..

Thank you for selling with Amazon.com!

http://www.amazonsellercommunity.com/forums/thread.jspa?threadID=121229&tstart=0