Comparison of Google Checkout and PayPal Buyer Protection

[mandy]

Many online sellers know all too well the perils of "buyer fraud." eBay's online payment service PayPal has implemented policies to try to reduce sellers' exposure to this kind of fraud, which can include false claims of non-delivery and credit-card chargebacks. And when Google launched a checkout service for online merchants, it too tackled the problem of buyer fraud through its Chargeback Resolution Policy. (Note that as of this writing, eBay bans sellers from using Google Checkout on eBay transactions.)

Google's Chargeback Resolution Policy is quite short and states, "As part of Google's Chargeback Resolution Policy, Google will evaluate all chargebacks you receive and, whenever possible, fight them on your behalf. If the chargeback is successfully disputed, Google will reimburse you. In addition to our Chargeback Resolution Policy, Google also offers the Payment Guarantee Policy, which extends even more chargeback protection to you for eligible transactions." ...

full article: http://auctionbytes.com/cab/abu/y206/m08/abu0172/s02

[xppman]

Looks like Ina Steiner has taken the "we report, you deiced" philosophy.

A step up from articles of years gone by whereas the author
(in many instances) seemed to lean more to a pro ebay PP side. IMO