Amazon changes standard returns policy for Marketplace orders effective 11/15

[mandy]

Handling Returns and Refunds
Posted: Nov 6, 2006 1:43 PM
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Effective November 15, 2006, Amazon is launching a standard returns policy for Marketplace orders. Instead of requiring returns to be postmarked within seven days of receipt, buyers will be required to postmark returns within 30 days of shipment. Please note: there are exceptions for specific product lines, such as software and consumer electronics; for further details, please see full text of the returns policy here:

http://www.amazon.com/gp/help/customer/d...Id=1161246

This change provides the best possible shopping experience by standardizing the return process for all sellers. This policy will benefit sellers because it sets specific guidelines for buyers and clearly lays out the return process for all parties. We thank you for your cooperation with this new policy and for selling on Amazon.com.

http://www.amazonsellercommunity.com/for...dID=125627&tstart=0