Don't bid goodbye to your cash on eBay

[mandy]

eBay may be one of the runaway success stories of the internet age but evidence is growing that the auction website is letting down a minority of users that fall victim to rogue traders.

http://business.timesonline.co.uk/articl...32,00.html

[bargainbloodhound]

Despite launching an “item not received dispute” in early July, Mr Gilligan was not offered any compensation by eBay until Times Money intervened. He will now receive £120, minus £15 to cover processing costs, which is the maximum payout available to customers under eBay’s standard purchase protection

Fairly typical behavior for eBay (and many other large corporations)--ignore customer complaints until you're faced with possible bad publicity.  :

Reliabid, a company in the US that offers a specialist service to protect sellers from non-paying bidders, claims that it is not only fraudsters who are leaving eBay users out of pocket

I learned something new. Reliabid.  I don't do enough business on auction sites anymore to take advantage of the knowledge I gained though.     Anyways,I'm going to start a new thread  on Reliabid for anyone who does sell a lot on auctions and has a problem with NPBs.  Reliabid thread: http://community.tuliptools.com/index.ph...677.0.html