Survey of eBay's new Feedback 2.0

[mandy]

First, survey respondents rated eBay's current feedback system on a scale of one (poor) to five (excellent). The response average was 3.21.

Next, readers rated the new Feedback 2.0 system. Ten percent gave it a positive rating, 61 percent gave it a negative rating, and 9 percent gave it a neutral rating. 20 percent said they didn't know.

At the same time eBay announced Feedback 2.0, it said it would retire the first two years of a seller's feedback. Survey respondents were asked whether they thought this move was good or bad. Twenty-five percent said it was good, and 61 percent said it was bad. Fourteen percent didn't know...

full article: http://www.auctionbytes.com/cab/abn/y07/m03/i09/s02
full survey results: http://www.auctionbytes.com/cab/pages/survey_02202007
comments: http://digbig.com/4rree

[BellisimaJ.]

The response average was 3.21.

Way too high, IMO.

[amy]

eBay's current feedback system is a joke because everyone's afraid of receiving a retaliatory negative.

I'd like to see eBay list the number of NPBs/NPSs in the feedback profiles.

EDIT: eBay's current feedback system is also a joke because posterboy has over 3,000 mutual withdrawals that he extracted from his buyers by blackmail and those mutual withdrawals don't count against his feedback percentage.