New Survey Finds Majority of Consumers Can't Spot Fake Emails

[mandy]

Can you discern a fake e-mail from a legitimate one? Most consumers can't, but erroneously think they can, according to a new study by Bank of America and National Cyber Security Alliance, a copy of which was provided to the E-Commerce Times. The survey showed that 87 percent of consumers polled said they were confident they could recognize fraudulent e-mails, but a massive 61 percent failed to identify a legitimate e-mail. Most respondents categorized all e-mails in the study as fake, even though one of them was real.

"Consumers are more aware than ever of a range of online threats. However, it is clear that the sense of confidence many feel in their ability to identify online scams is misplaced and overstated," said Ron Teixeira, executive director of the National Cyber Security Alliance, based in Washington, D.C...

full article: http://ecommercetimes.com/story/J1rJba41...ails.xhtml