PayPal Fraud: A True Story

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PayPal Fraud: A True Story

05-04-2007, 09:20 AM,

Post: #1

mandy Offline

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PayPal Fraud: A True Story

Quote:A few months ago I had the unfortunate experience of being a victim of PayPal fraud. Although very unpleasant and still ongoing, it did highlight several facts:

- Customer experience is #1
- Hubris was the death of many a online operation during the tech boom
- On the web your competition is still just a click away..

About a month later I got an e-mail from PayPal notifying me that the transaction was reversed.

Transaction reversed? What do you mean?!

Apparently the buyer used fraudulent funds to purchase my DJ equipment and apparently there was nothing PayPal could or was willing to do about it...

full article: http://www.adotas.com/2007/05/customer-w...rue-story/

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