TulipTools Internet Business Owners and Online Sellers Community

Full Version: Updated: Issues with Andale Services
You're currently viewing a stripped down version of our content. View the full version with proper formatting.
Pages: 1 2
Andale appears to be working, but the customers still seem pissed off.  On page 12 of this thread the talk has turned to lawyers and lawsuits: http://community.andale.com/groupee/foru...91047/p/12
The vultures swoop in--Marketworks offers special deal to high volume Andale users  :Smile

http://auctionbytes.com/cab/abn/y05/m11/i07/s06
[quote author=amy link=topic=1075.msg4438#msg4438 date=1131401816]
The vultures swoop in--Marketworks offers special deal to high volume Andale users  :Smile

http://auctionbytes.com/cab/abn/y05/m11/i07/s06
[/quote]

Marketworks servers are already operating at a  Confusednail: pace because they're overloaded and they want to add more customers to them?  :Smile
Quote:The original database had become corrupted and this is what caused our most recent outage on Friday, November 4th. We have decided to discontinue the use of the original database, in favor of a completely new database. On Friday, we made a decision to build a new database and have made good progress. We are currently in the process of migrating the good data and the recovered data to it. The switch between databases will take place on early Wednesday morning...

...we're scheduled to switch the existing database with the new one on Wednesday morning. Until then, here are some of the issues that you're likely to see within your account.

Andale Lister

    * Ad archive not in sync with what is live on eBay
    * No viewable launch history
    * Expired Schedules are not retrievable

Andale Checkout

    * Buyers not able to checkout on items that ended during outage
    * Shipping calculator on affected auctions not working
    * Sales not populating the Pending Sales
    * Feedback not going out

full update: http://corp.andale.com/x-outage.html
Pages: 1 2