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TulipTools Internet Business Owners and Online Sellers Community › Online Auction Industry, B2B Trading Sites, Classified Ad Sites, Fixed Price Venues, and Malls › Online Auction Industry Discussion › Auction Software and Services › Tools for Sellers › Auction Management Services
Updated: Issues with Andale Services

  
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Updated: Issues with Andale Services
11-07-2005, 02:03 AM,
Post: #11
amy Offline
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Re: Updated: Issues with Andale Services
Andale appears to be working, but the customers still seem pissed off.  On page 12 of this thread the talk has turned to lawyers and lawsuits: http://community.andale.com/groupee/foru...91047/p/12
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11-07-2005, 10:16 PM,
Post: #12
amy Offline
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Re: Updated: Issues with Andale Services
The vultures swoop in--Marketworks offers special deal to high volume Andale users  :Smile

http://auctionbytes.com/cab/abn/y05/m11/i07/s06
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11-08-2005, 02:58 AM,
Post: #13
bargainbloodhound Offline
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Re: Updated: Issues with Andale Services
[quote author=amy link=topic=1075.msg4438#msg4438 date=1131401816]
The vultures swoop in--Marketworks offers special deal to high volume Andale users  :Smile

http://auctionbytes.com/cab/abn/y05/m11/i07/s06
[/quote]

Marketworks servers are already operating at a  Confusednail: pace because they're overloaded and they want to add more customers to them?  :Smile
"Well, Jay was so giddy that someone named Jay was involved with this site we posted our first non-eBay listing in 3 years here at Lunarbid (we tried two items at Yahoo once upon a time, they bombed)" -Marie posting in a LunarBid thread at OTWA in 2005 wins the award for 'most moronic reason ever given for choosing a venue"

"thanks twat u must have nothing better 2 do. do u talk to all your members like that. will not be recomending your site.
best way to put it is TULIPTOOLS.COM IS REALLY SHIT. DONT JOIN." -pubescent owner of rinky dink off2auction.com in 2011
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11-08-2005, 08:30 AM,
Post: #14
mandy Offline
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New Update from Andale: Corrupted Database to be Replaced, Checkout Woes
Quote:The original database had become corrupted and this is what caused our most recent outage on Friday, November 4th. We have decided to discontinue the use of the original database, in favor of a completely new database. On Friday, we made a decision to build a new database and have made good progress. We are currently in the process of migrating the good data and the recovered data to it. The switch between databases will take place on early Wednesday morning...

...we're scheduled to switch the existing database with the new one on Wednesday morning. Until then, here are some of the issues that you're likely to see within your account.

Andale Lister

    * Ad archive not in sync with what is live on eBay
    * No viewable launch history
    * Expired Schedules are not retrievable

Andale Checkout

    * Buyers not able to checkout on items that ended during outage
    * Shipping calculator on affected auctions not working
    * Sales not populating the Pending Sales
    * Feedback not going out

full update: http://corp.andale.com/x-outage.html
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